TAQTAQ Terms And Conditions

This TAQTAQ.com website (the “Website”) is operated byRed Mile Interactive General Trading LLC, a company registered under the laws of the United Arab Emirates, with registered offices at Business Central Towers, Media City, Dubai U.A.E, P.O Box 95946(referred to as the“Company”, “we”, and“us”).
These terms of use, the privacy policy and all other relevant policies, terms and conditions and notices referred to herein (collectively referred to as the “Terms”) govern you as the user (“you” and “your”) in connection with your use of the Website.
Please take the time to read these Terms carefully as they are designed to protect you and us. By accessing and continuing to use the Website, you will be deemed to agree to theseTerms and shall be bound by them. If you do not agree to these Terms, then you must immediately stop using or accessing the Website and/or the Services.
The Company reserves the right to modify or amend these Terms, the Website or any item listed on the Website from time to time without notice to you. You are advised to check these Terms periodically to ensure that you are aware of and are complying with the current version. Changes are binding on users of the Website and will take effect immediately from posting of the revised documentation on the Website.
To find out more about how we handle your personal data please refer to our privacy policy.
  1. About the Website
    1.1 The Website is a marketplace that allows you to purchase a variety of items from various third party suppliers located around the world. As a marketplace, the Company does not own or sell the items which are displayed on the Website.Each of the items displayed on the Website is made available by independent sellers (each a “Seller”). When you purchase items on the Website you will be entering into a contract directly with the Seller of that item and not the Company.
    1.2 Via the Websitethe Company aims to provide you with an easy and fun-to-use platform to find and buy items, including those which might not be available to buy elsewhere in your country.
    1.3 The Company has no control over and cannot guarantee the quality, suitability, legality or safety of the items advertised on the Website or that the description of the items is accurate or that the items are actually in existence.However, we will strive to ensure you are satisfied with the items you purchase on the Website.
    1.4 The Company does not review or control, and is not responsible in any way for, listings or descriptions of items advertised on the Website which are provided by Sellers, and at no time does the Company possess any of the items offered for sale via the Website.
  2. Eligibility
    2.1 You shall not be able to purchase items on the Website unless you meet the following criteria:
    (a) you are 18 years old or older based on the age of majority in your jurisdiction;
    (b) (b) you have a valid Shop & Ship account(“S&S Account”);
    (c) (c) you have a valid PayPal account or can make payment by a payment method recognised by PayPal, which includes a valid credit or debit card; and
    (d) you are resident in one of the countries listed on the PayPal worldwide page.
  3. Shop & Ship Registration
    In order to use the Website you must be an S&S customer. If you are not already an S&S customer please follow this link to set up your Shop & Ship account.
    The integration between the Website and S&S provides you with cost effective shipping solutions and has been designed to offer you a seamless international shopping experience.
    You have the opportunity to become a lifetime S&S Member which grants you access to personalised mail boxes in several international destinations. You can find out more about S&S. In addition, S&S offers you the ability to insure any items you buy via the Website, up to the value of US $2,500. To find out more follow this link.
    Please note that upon registration for a S&S Account, you will be bound by the Shop & Ship Terms and Conditions Shop & Ship Terms and Conditions which apply to the set-up of your S&S Acount and your use of the S&Sservice.
  4. Purchasing items on the Website
    4.1 After placing an order, you will receive an email from us acknowledging that we have received your order (“Order Confirmation”). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to the Seller to buy a product. All orders are subject to acceptance by the Seller, and we will confirm such acceptance to you by sending you an email confirming the shipment of your order (the “Shipping Confirmation”). A contract with the Seller will only be formed when we send you the Shipping Confirmation. The contract will relate only to those products whose shipment is confirmed in the Shipping Confirmation. We will not be obliged to supply any other products which may have been part of your order in a separate Order Confirmation. We reserve the right to cancel your order at any time before Seller has accepted it and we may rescind the Seller’s acceptance and cancel your order where there has been an obvious error in price or where the product is no longer available.
    4.2 The Company will not be responsible for any disputes which arise between you and the Seller.
    4.3 Before purchasing an item advertised on the Website, you should make sure thatyou have sufficient funds to pay for the item in your PayPal account, or a valid credit card to be processed through PayPal.
    4.4 Company is not responsible for items lost or damaged in shipping. However, all packages are insured (please see Article 3 for more information). If your item is damaged, please hold on to the original packaging and contact the carrier directly. Return shipping costs will be your responsibility if origin country of item is not the same as destination country.
    4.5 All items are sold on an “as is” basis by Sellers, unless otherwise provided by Seller and specifically included in the product Listing. The Company does not provide any warranty for items sold on the Website.
    4.6 It is your responsibility to make sure you read the item description carefully before purchasing. Exchanges will not be availableonce the item has been purchased.
    4.7 Should you have any concerns about any items advertised on, or which you have purchased via, the Website you should contact the Company. You can let us know of any complications by filling our Online Form. This allows us to decide whether or not to investigate the complaint and take action in an effort to protect you and other users in the community.
  5. Payment and Pricing
    5.1 Where you purchase an item on the Website you will be redirected to an external payment service provider'swebsite (currently PayPal Pte. Ltd orPayPal). PayPal's service allows you to send payments to the Company’s registered PayPal account, which will then be released toour Sellers. All payments processed by PayPal will be subject to the terms and conditions and associated policies entered into between you and PayPal.
    5.2 All prices listed on the Website are, to the best of the Company’s knowledge, accurate at the time of publishing. However, the Website may contain inadvertent inaccuracies or typographical errors. These will be corrected at the Company’s discretion, as they are identified to us by our Sellers.
    5.3 All prices listed on the Website are subject to change at any time without notice.
    5.4 The Company reserves the right at any time to charge a fee for access to certain parts of the Website. In no event will you be charged for such access unless we obtain your prior agreement.
  6. Linking to the Website
    6.1 The Website will include links to externalwebsitesmaintained by third parties, including www.paypal.com and www.shopandship.com,and their sub-sites (Linked Sites). These links are provided to you as a convenience only, and are beyond the control of the Company. The Company will not be responsible for the content of any Linked Sites or other sites which have links with the Website, or for the legal consequences of your entering into any contracts with our group companies or other third parties when you access these Linked Sites. We do not accept any liability for any loss, damage, expense costs or liability howsoever incurred by you as a result or connection with the Linked Sites.
    6.2 The inclusion of any Linked Site does not imply the Company’s endorsement of that Linked Site. You acknowledge that your use of, or reliance on the information available on, any Linked Site will be at your own risk. The Company recommends that you carefully review the privacy policy and all terms and conditions of any Linked Sites that you visit.
    6.3 You may not link to the Website without the Company's prior written approval. You agree to immediatelyremove or cancel any such link to the Website at the Company’s request.
  7. Intellectual Property Rights
    7.1 All copyright and other intellectual property rights and goodwill in or relating to the contents of the Website, including any trade marks, or in the text, graphics, logos, button icons, images, operating software and in the form, arrangement and design of the Website belong to either the Company, the Sellers or their third party licensors, unless otherwise stated.
    7.2 Nothing contained in these Terms or on the Website should be construed as granting any licence or right to use any of the Intellectual Property featured on the Website. In particular and without limitation the trademarks, names and logos of the Company may not be used by you in any way without the Company's prior written approval. Copying and printing of web pages is permitted within the scope of the licence contained below.
    7.3 No part of the Website may be copied, reproduced, modified, transmitted, stored or exploited for commercial gain, as part of any other website, electronic retrieval system, publication or other work, whether in electronic form or otherwise, without the prior written consent of the Company.
    7.4 Any unauthorised use of the Website or its contents may result in legal action being taken against you.
  8. Unauthorised use
    8.1 In using the Website, you agree that you shall not:
    (a) introduce any virus, Trojans, worms, logic bombs or other material which is malicious or harmful;
    (b) use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website;
    (c) in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website;
    (d) attempt to gain unauthorised access to any portion or feature of the Website, or any other systems or networks connected to the Website, or to any of the services offered on or through the Website, including by hacking, password “mining” or any other illegitimate means;
    (e) is contrary to public policy and/or accepted moral standards, including but not limited to: obscene or offensive messages; pornographic or sexually explicit images; defamatory or libellous material; material harmful to minors; material promoting discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; material likely to harass, upset, or alarm a third party or cause a third party to harm themselves; and
    (f) copy or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work, distribute or otherwise exploit any of the content of the Website, or anything derived from such content, in any form (whether hard copy, electronic or other).
  9. Compliance with local laws
    You assume full responsibility for compliance with all laws and regulations of the country from which you access the Website,including without limitation in respect ofthe purchase,use and import of any items appearing on or available to purchase through the Website.
  10. Availability
    Although the Company makes every effort to ensure the services offered on the Website are reliable, the nature of the Internet means that the Company cannot guarantee the Website's availability. The Company does not warrant that the provision of the Website or any part of it will be available, uninterrupted or error free, that defects in the Website will be corrected, or that the Website will be free of viruses or other harmful components. The Company will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses) which you may incur as a result of using the Website, or as a result of the Website or any part of it being unavailable at any time for whatever reason.
  11. Limitation of Liability
    11.1 To the fullest extent permissible pursuant to applicable law, the Company excludes all liability relating to use of the Website and any items purchased on the Website, and disclaims all warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose.
    11.2 The information displayed on the Website is made available to you on an “as is” basis and has not been delivered with any reference to the particular objectives, situation or needs of you or any other individual user, and is provided without any warranty of any kind either express or implied.
    11.3 The Company does not warrant or make any representations regarding the use or the results achieved through use of the Website in terms of itsaccuracy, timeliness, reliability or otherwise and you release the Company from all claims arising in connection with the same, whether in contract, tort (including negligence) or otherwise and for any loss or damage however caused (including direct, indirect, consequential, special losses, or loss of profits), including where suffered as a result of any statements or representations made by a Seller on the Website.
  12. Release and Indemnity
    12.1 If you have a dispute with a Seller, PayPal or any of its affiliates, or any other third party you release the Company (and our affiliated companies and each of their respective officers, directors, employees, agents, representatives and service providers) (the Company Parties) from all claims, demands, damages (actual or consequential) of any kind whatsoever arising out of or in any way connected with such dispute. In granting this release, you expressly waive any protections whether statutory or otherwise that would otherwise limit the extent of the coverage granted by way of this release to include only those claims which you may now or suspect to exist in your favour at the time of granting this release.
    12.2 You agree to defend, indemnify and hold harmless the Company Parties from all costs, expenses and damages suffered in connection with any claim arising directly or indirectly out of your breach of any of these Terms, the Seller Terms, and in respect of any of your activities conducted on the Website and purchases of items on the Website.
  13. General
    13.1 The Company’s failure to enforce the strict performance of any provision of these Terms will not constitute a waiver of its right to subsequently enforce such provision or any other provisions of these Terms.
    13.2 If any of the provisions of these Terms are found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such provision shall be struck from these Terms and such invalidity or unenforceability will not affect the other provisions of these Terms which shall remain in full force and effect and the parties agree to substitute for any invalid or unenforceable provision a valid or enforceable provision which achieves to the greatest extent possible the same effect as would have been achieved by the invalid or unenforceable provision.
    13.3 These Term, together with the documents referred to in them, constitute the entire agreement and understanding between you and the Company in respect of the matters dealt with in them.
    13.4 These Terms are offered by the Company from and entered into by you in the United Arab Emirates. These Terms and any non-contractual obligations arising out of or in connection with these Terms and your use of the Website, shall be governed by and interpreted in accordance with the laws and regulations of the Emirate of Dubai and the federal laws of the United Arab Emirates applicable in the Emirate of Dubai.
    13.5 If you have any questions, concerns or complaints in relation to the Website or these Terms please contact us at sellersupport@taqtaq.com.